Picture this: you’ve been to a wedding or a big party, and months later you can barely remember the decorations, but you definitely remember the food. Whether it was amazing (hello, mini empanadas!) or a total flop (dry chicken, anyone?), the food leaves one of the strongest impressions on guests. That’s why hiring the right caterer is such a big deal.
Before signing on the dotted line, most people have a few questions—some practical, some fun, but all important. Here are the top five things people ask caterers (plus one bonus question you won’t want to skip).
Key Questions to Ask Before You Book Your Caterer.
1. Do You Handle More Than Just the Food?
A lot of people are surprised to learn that catering can mean so much more than food. Many caterers are “full-service,” meaning they’ll bring staff, bartenders, even the tables, linens, and glassware. Others just drop off the food and call it a day. Knowing what’s included helps you figure out if you’ll need to hire additional vendors—or if the caterer has it all covered.
Upohar has several catering packages, from full-service to drop-off, so you can pick the package that fits your budget. In addition, our full-service package is modular – meaning you add only the components you want, such as bartending; and leave out components that you don’t want, such as the china upgrade.
2. Can You Work Around Allergies and Special Diets?
In today’s world, you can count on having guests with food restrictions. Vegan, gluten-free, nut-free—you name it. Most people want to know if a caterer is flexible enough to create options that keep everyone happy (and safe). The best caterers love the challenge of putting together menus that feel inclusive without sacrificing flavor.
Upohar takes pride in being able to accommodate a wide range of dietary needs! We have extensive vegan, gluten-free, nut-free and dairy-free options, as well as certified halal food! We custom-design menus based on your tastes and needs, so once you give us your parameters, we will generate a list of menus according to guidelines.
3. What Exactly Am I Paying For?
Nobody likes surprise charges. That’s why one of the first things people ask is, “What’s included in the price?” Does it cover staff? Setup and cleanup? Delivery? Gratuity? A clear breakdown of costs can save a lot of stress (and awkward budget conversations) later on.
Since our packages are modular, Upohar’s quotes are itemized. We include a description of what’s included in each item. We also highlight what’s not included (if applicable) so you are aware and can plan accordingly. Finally, we don’t have required service fees or automatic gratuity; tipping is at your discretion.
4. Have You Catered Events Like Mine Before?
A 200-person wedding reception is very different from a small backyard birthday party. Most clients want reassurance that their caterer has experience with their type of event. It’s smart to ask for photos, references, or reviews from similar jobs so you know they can handle your vision—and your guest count.
Given our different service packages, Upohar has experience in catering a wide range of events. Here are some examples: a 150-person wedding reception at an event venue; a 60-person backyard wedding reception; a 300-person corporate event with linen, china, and full bar. In addition, we have catered food truck wedding receptions, and provided drop-off catering for rehearsal dinners and anniversary parties.
5. Can We Do a Tasting First?
This is the fun part! Almost everyone asks if they can try the food before committing, and honestly, it’s a must. A tasting lets you check out the flavors, presentation, and portion sizes. Plus, it gives you a chance to get a feel for how the caterer communicates. If you leave the tasting excited about your menu, that’s a great sign.
Because we custom-design menus for you, we encourage you to come in for a tasting appointment before you book. During the tasting you can sample three different meals, and can mix and match components to further customize your menu.
⭐ Bonus Question: What’s your backup plan if something goes wrong?
Life happens. Maybe a delivery truck breaks down, a key ingredient is out of stock, or the chef wakes up sick. A great caterer will have a Plan B (and probably a Plan C) to make sure your event runs smoothly no matter what. Asking this question shows you’re thinking ahead—and helps you feel reassured that your big day won’t be derailed by the unexpected.
Upohar’s unique business model with our network of chefs and staff allows us to navigate around unforeseen circumstances and execute your event. However, before your event, we will discuss big topics, such as inclement weather plans and what happens if you need to cancel or reschedule your event, so you can feel secure.
Final Thoughts
Hiring a caterer doesn’t have to be stressful. If you cover these questions—services, dietary needs, pricing, experience, tastings, and backup plans—you’ll feel way more confident in your choice. And when the food is delicious and the service is smooth, your guests will be raving about your event long after the last plate is cleared.
Send us a message or Request a Quote to get started with Upohar!
